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Customer reviews of Highline Autos

At Highline Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Highline Autos

Highline Autos

Based on 92 customer reviews

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  • 5

    Smaller cars are sold by a third party

    By P B on 18 June 2017 | Purchase not verified

    If you are looking at the smaller, cheaper models advertised by Highline Autos, I hope that this comment will help you make a decision before you travel. I called Highline on the number provided. The gentleman explained that the smaller cars advertised are sold by his friend at a different location. I called his friend and arranged to go and view two Fiestas. Unfortunately the Fiesta I was most interested in had a broken bonnet release. The gentleman wasn't pushy and was helpful. However he did offer to let me take the car for a test drive when technically it was unsafe to do so (hit a bump in the road and the bonnet would be off the safety catch and flying into the windscreen). We looked at the second Fiesta, this had a broken driver's seat so I gave this one a miss too. The guy could not have been more friendly and helpful, but I was put off by the whole setup. In summary, for small cars you may not deal direct with Highline but with a third party operating off a driveway.

    Reply from Highline Autos on 21/06/17

    Very sorry you felt the need to go home after spending 2 hours looking at the Fiesta and leave a 2 star review, the customer in question was made fully aware that some of the smaller cars are advertised for a trader friend of mine as he doesn't have his own website and would be going to a different address 3 miles away, at the time of the call it wasn't a problem. The problem with the bonnet catch was an issue no one was aware of until it went for a quick valet we tried to call the customer to inform him but no answer, when he arrived he was made aware of this , i appreciate the customer may of thought the car unsafe to drive and there was a certain amount of common sense missing when asking if he wanted a test drive (salesperson now briefed for future reference) but as he'd already been there for quite a while if he'd of waited another 10 mins waiting and the technician had arrived and both problems were rectified in minutes , the car was sold the next day to a very happy customer

  • 5

    Great Wall Steed, great pickup, great seller...

    By Thomas M on 18 December 2016 | Purchase not verified

    Very Pleased with Andrew. The car looks great and i got a new spare seat cover to replace the used one. They gave a nice discount on few thing that needed to be looked at. Overal experience was excellent.

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